We consider it as one of the most important tasks.The contents we will be managed according to the personal information protection policy of Kyo-suzume and will not be disclosed to a third party without your consent.

In order to provide safe, secure and reliable services to everyone, we have established the following basic policies and are thoroughly informed to all employees and are in compliance.

1. Basic policy

  1. Kyo suzume comply with the Personal Information Protection and other relevant laws and regulations. In addition, we will establish an employer regulation concerning personal information protection (hereinafter referred to as “this regulation”), implement and maintain it, and make efforts to continuously improve.
  2. Inadditiontoestablishingamanagementsystemrelated to the protection of personal information, Kyo-suzume comply with its officers and employees by notifying these regulations.
  3. Kyo-suzumewillhandlepersonal information within the scope of its purpose of use clearly stated to the customer. Also,The contents of the inquiries are managed according to the personal information protection policy of Kyo-suzume and will not be disclosed provided to a third party without your consent.
  4. Kyo-suzume keeps personal information accurate and up- to-date, endeavors to prevent unauthorized access to personal information, leakage, loss, damage, etc. of personal information and continues to improve and correct information security .
  5. Kyo-suzumewillrespondingoodfaithandpromptlyto requests for inquiries, disclosure etc. concerning personal information from customers.

Established December 26, 2017
Kyo-suzume Culture and Tourism
President Yoshie Doi

2. Purpose of using personal information

In the case of providing personal information from customers,Kyo-suzume will specify the purpose of using personal information in advance and use it within the scope of its purpose of use. If Kyo-suzume needs to use your personal information beyond the scope of the purpose of use specified beforehand, Kyo-suzume informs the customer to that effect and use it after receiving your consent. Purpose of using Personal Information held by Kyo-suzume is as follows.

  1. Personal information about customers
    • Business talks with customers, meetings etc
    • Shipping of goods, materials, etc.
    • Send information on services, events, etc.
    • Provide customer support and maintenance
    • Response to inquiries / consultation
    • Providing various membership services
    • Service development, implementation of questionnaire survey, monitoring etc.
    • Perform of contract
  2. Personal information on recruitment applicants
    • Providing and contacting recruitment information etc. (including internship)
    • Administer recruitment management at Kyo-suzume

3. Proper acquisition of personal information

Kyo-suzume will have acquisit personal information by lawful and fair means.

4. Provide personal information

  1. Kyo Suzume will not disclose or provide customer’s personal information to any third party except in the following cases:
    • With customer consent
    • Based on laws
    • It is necessary for the protection of human life, body or property, and it is difficult to obtain customer’s consent
    • When delegating handling of personal information to the extent necessary for attaining purpose of use
    • When a business is succeeded due to merger, company split,business transfer or other reason
  2. Regardless of the above 1., Kyo-suzume, in the case that it is deemed appropriate to correspond from Kyo-suzume’s affiliated company or agent regarding the provision of services to customers and inquiries etc., We may provide your address, name, telephone number etc to such affiliates. In this case, the customer can request the suspension of provision of personal information to the affiliated company.

5. Inquiries about personal information

For inquiries regarding disclosure, correction, deletion etc. of your personal information, please contact us from the inquiry form

6. Other matters

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